Refund policy

Return & Refund Policy

At Dezovix, every product is made especially for you after your order is placed. Because our products are custom printed on demand, we have a limited return and refund policy.

Returns

We only accept returns or replacements if:

- You receive a damaged product.

- You receive the wrong product or wrong size due to our error.

- The product has a manufacturing or printing defect.

To be eligible, you must contact us within 48 hours of delivery and provide:

- Your Order Number

- Clear photos of the product

- Photos of the shipping package (if applicable)

Non-Returnable Items

We do not accept returns or exchanges for:

- Change of mind

- Ordering the wrong size

- Color variations due to screen settings

- Minor variations in print placement

- Products that have been worn, washed, or damaged after delivery

Please check our size chart carefully before placing your order.

Refunds

If your request is approved and a replacement cannot be provided, a refund will be issued to your original payment method.

Refunds are generally processed within 5–10 business days after approval.

Order Cancellation

Orders can only be cancelled before they enter production. Once printing has started or the order has been shipped, cancellation is not possible.

Contact Us

If you experience any issues with your order, please contact our support team with your order details and photos. We will review your request and resolve it as quickly as possible.